Conversational Commerce · Retail & e-commerce

Sell from your live catalog in WhatsApp and Instagram chats

Shoppers ask about sizes, colours and delivery before they buy. OrderInChat answers from your live catalog, builds the cart, sends a secure checkout link and handles “Where is my order?” once it ships.

Start free Visit the demo store

Juniper Home Goods

via Instagram

Saw the blue tote in your story. Still available?

Yes, the medium tote is in stock at $42.00 and ships in two days.

Message

Built for

Fashion and accessoriesHome and giftsBeauty and cosmeticsElectronicsCoffee and specialty foodOnline-only brandsShops with a physical store

0%: commission on your sales
55: storefront languages; panel and Help in 11
24/7: answers on chat and phone
1,000: AI credits on the free trial, no card

From message to money

A WhatsApp question becomes a paid order in under two minutes

Click any step, or let it play. Real screens from the public demo store and the panel.

WhatsApp · Emma

Hi! Do you have the stoneware mug in white? I need two, they are gifts.

Hi Emma! White is in stock at $18.00 each. Want them gift-wrapped for $3.00 each?

WhatsApp · same chat, 40 seconds later

Yes please, wrap both.

Stoneware Coffee Mug × 2 · WhiteGift-wrapped · total $42.00

Your cart is ready. Pay securely here: oic.to/cd/…

From catalog to doorstep

One system from the first question to the delivery

Your catalog, no re-typing

Enter your website address and the AI imports the catalog; Shopify and WooCommerce stay in sync; CSV, Excel and XML files work too.

Learn more →

Variants and add-ons quoted right

Each variant can carry its own price, image and stock; extras such as gift wrap are offered, never forgotten.

A store in 55 languages

Your own domain, products translated automatically, sign-in with WhatsApp, Google, Apple or email.

Learn more →

Labels and tracking

Live rates at checkout, a label bought the moment an order is paid, tracking answered in the chat.

Learn more →

Product feeds

Google Shopping, Meta, Pinterest, TikTok, Bing and ChatGPT feeds from the same catalog.

Read in Help →

Shop with Claude

Shoppers find your products in Claude and pay on your store.

Learn more →

Real screen · sample dataInbox → Calls: the transcript, summary and caller record of one call

Video · half a minute

The 1 a.m. Sale

On WhatsApp the AI checks real stock and variants, builds the cart and sends a short payment link.

All videos

The 1 a.m. Sale · 0:33

Recover more sales

Follow-ups that recover abandoned carts

Template · cart abandoned → 1 h → WhatsApp

Abandoned cart on WhatsApp

The saved cart goes back to the shopper an hour after they left.

Learn more →Email sequence · live

Abandoned cart emails

Up to three emails from your own address, with an optional WhatsApp reminder.

Learn more →Email sequence · live

Browse follow-up

Signed-in shoppers who viewed products without buying get a gentle follow-up.

Learn more →Template · order shipped → WhatsApp

Shipping update

Customers hear about the shipment before they think to ask.

Learn more →Template · low stock → team

Low stock alert

A task for your team before a best seller runs out.

Learn more →Offers

Coupons and store points

Promotions with dates and rules, sign-up bonuses and points applied at checkout.

Learn more →

Video · half a minute

Where’s My Parcel?

In Instagram DMs the AI shares the order status and the tracking link.

All videos

Where’s My Parcel? · 0:30

Questions from retailers

Do we have to leave Shopify or WooCommerce?

No. OrderInChat syncs products, stock, orders and customers and adds the AI staff, the inbox and the phone line. Synced stores keep their own checkout.

Can the AI answer returns and delivery questions?

Yes, from your own policies and order data. Anything you want a person to decide, such as refunds, is handed over by your rules.

Which carriers work?

Easyship, with live rates at checkout and the label bought when the order is paid. For any other carrier, upload your rate sheet and the AI builds the shipping rules.

Do you take a cut of sales?

No. Payments go straight to your own provider account; we take no commission.

Go deeper in Help

Help Center

Every plan includes the store, the sync and the AI staff

Starter

10USD / month

Launch AI sales and support on every chat channel.

9,000 AI credits a month
Voice calls on your website, unlimited (fair use)
Inbox, chat assistant, store, bookings

Start free

Pro

20USD / month

More credits for a busier inbox and phone.

20,000 AI credits a month
Voice calls on your website, unlimited (fair use)
Everything in Starter

Start free

Ultra

40USD / month

The largest credit pool for high volume.

42,000 AI credits a month
Voice calls on your website, unlimited (fair use)
Everything in Pro

Start free

The whole product on every plan, unlimited website voice calls included (fair use). Phone calls on every plan too: the AI answers your WhatsApp number, your own Twilio number connects for free, and simultaneous call slots cost 2 USD a month per slot (no plan includes one). Compare plans and add-ons →

Try it now

Message or call our AI right now

Two real lines, both answered by AI around the clock: OrderInChat’s own line for questions about the product, and the demo store’s line to try it the way your customers would. Send a WhatsApp message, make a WhatsApp call or ring from any phone.

OrderInChat sales & support