Food orders on WhatsApp and by phone, paid before you cook
Restaurants, cafés, bakeries and delivery businesses take orders by message and phone all day. OrderInChat reads your menu with its options, totals the order, sends a secure payment link and lets your team know the moment it is paid.
Built for
- 24/7
- answers on chat and phone
- 0%
- commission on your sales
- 55
- storefront languages; panel and Help in 11
- 1,000
- AI credits on the free trial, no card
From “two large, please” to a paid order
WhatsApp Calls, Answered
The AI picks up WhatsApp calls, greets the caller by name and asks for a 1–5 rating afterwards.
What the AI handles during a busy service
Your menu, with options
Products with sizes, extras and add-ons, each with its own price. Change a price once and every channel quotes it.
Read in Help →Paid before you cook
A secure checkout link in the chat, or a WhatsApp Checkout Flow that collects delivery details and the payment choice.
Learn more →Delivery fees your way
Shipping rules by order value, weight or quantity, for example free delivery above a minimum order.
Read in Help →Opening hours it respects
Weekly hours, special days and holidays; the AI tells customers when you open next.
Read in Help →Phone orders too
The voice assistant takes the order on a call and sends the payment link to the caller’s WhatsApp.
Learn more →Tables and tastings
Offer table bookings, tastings or workshops as bookable services with real time slots.
Learn more →Your team is notified of every order
“Tell the kitchen about every new order”
Order created → notification to your team, built from one sentence.
Learn more →Template · order placed → emailOrder thank-you email
A branded confirmation from your own address for every order.
Learn more →Template · every day → reportDaily sales report
The day’s orders and revenue at the time you choose. Or ask “Orders today?” from your own WhatsApp.
Learn more →Fresh Out of the Oven
A WhatsApp campaign with an approved template; customers reply to reserve a loaf.
Questions from food businesses
Do you charge a commission like delivery apps?
No. You pay your plan and the AI credits you use. Payments go straight to your own provider account.
Can the AI take orders by phone?
Yes. On every plan the AI answers website calls, calls to your WhatsApp number and your own phone number, takes the order and sends the payment link to the caller’s WhatsApp.
How does the kitchen find out?
Every paid order lands in Orders and the inbox. Add a one-sentence automation and your team gets a notification for each new order.
Can we take table bookings as well?
Yes. Set up tables or tastings as bookable services; the AI books them like any appointment, from the same chat.
No commission on any plan
Starter
Launch AI sales and support on every chat channel.
- 9,000 AI credits a month
- Voice calls on your website, unlimited (fair use)
- Inbox, chat assistant, store, bookings
Pro
More credits for a busier inbox and phone.
- 20,000 AI credits a month
- Voice calls on your website, unlimited (fair use)
- Everything in Starter
Ultra
The largest credit pool for high volume.
- 42,000 AI credits a month
- Voice calls on your website, unlimited (fair use)
- Everything in Pro
The whole product on every plan, unlimited website voice calls included (fair use). Phone calls on every plan too: the AI answers your WhatsApp number, your own Twilio number connects for free, and simultaneous call slots cost 2 USD a month per slot (no plan includes one). Compare plans and add-ons →
Message or call our AI right now
Two real lines, both answered by AI around the clock: OrderInChat’s own line for questions about the product, and the demo store’s line to try it the way your customers would. Send a WhatsApp message, make a WhatsApp call or ring from any phone.
Ask us anything about OrderInChat
Plans, set-up, channels and prices: our own AI answers on WhatsApp and on the phone, in your language.
Talk to OrderInChat:+1 302-AIORDER+1 302 246 7337Order a coffee or book a workshop
The demo store’s AI sells, books and tracks orders, the same way it will for your customers.
Try the demo store:+1 424-4-AICHAT+1 424 424 2428
Live demoTry the demo
Message or call the demo store, talk to its AI from your browser or look around its panel: everything on one page.
Try the demo →
Demo storeOpen the demo store
Browse the catalog, fill a cart and open the store chat; the call button is inside the chat.
shop.orderinchat.com →Take your first order in the chat today
Connect a channel, import your catalog, switch the AI on.